Terms of Service

These Terms of Service govern your use of www.okurawellness.com (the "site"), operated by OKURA LTD. By using the site you accept these Terms. If you do not accept them, please do not use the site.

1. Using the site

You may use the site for lawful, personal, non-commercial purposes only. You must not misuse the site, attempt to gain unauthorised access, scrape or copy content, introduce harmful code, or use the site in any way that infringes our rights or those of others. We may restrict or withdraw access at our discretion.

2. Accounts

You may be able to join a waitlist or create an account. You are responsible for keeping your login details secure and for all activity under your account. We may suspend or close an account at our discretion, including for suspected misuse.

3. Intellectual property

All content on the site, and all OKURA branding, names, logos and our formula, belong to OKURA LTD or our licensors and are protected by law. You may not use, copy or reproduce them without our written consent.

4. Reviews and testimonials

We do not host customer-posted reviews on the site. Any testimonials we publish are shared with the individual’s consent, reflect that person’s own experience, and are not a promise or guarantee of any result.

5. Product information

Information on the site is provided for general information only and is not medical advice. Please read our Health Disclaimer before using any product.

6. Subscriptions

At present we offer one-time purchases only. If we introduce a subscription in future, its full terms, including price, billing, renewal, reminders, cancellation and any cooling-off rights, will be presented to you before you sign up and will comply with applicable law.

7. Third-party links

The site may link to third-party sites or services. We are not responsible for their content, policies or practices.

8. Our liability

The site is provided "as is". To the fullest extent permitted by law we exclude liability for any indirect or consequential loss arising from use of the site, and our total liability in connection with the site is limited as set out in our Terms of Sale. Nothing excludes liability that cannot lawfully be excluded, and your statutory rights are not affected.

9. Privacy and cookies

Your use of the site is also governed by our Privacy Policy and Cookie Policy.

10. Governing law and changes

These Terms are governed by the law of England and Wales. We may update them from time to time; the current version is always posted on the site.

11. Contact and support

For all enquiries, support, orders, returns, data requests and any product reaction reports, please contact us by email at office@okurawellness.com. Email is our single point of contact.

12. Legal notice & company registration

Company name: OKURA LTD Registered office: 71–75 Shelton Street, London, England, WC2H 9JQ Registered in: England & Wales Company registration number: 16755177 VAT registration number: 509 2327 03 Email: office@okurawellness.com Website: www.okurawellness.com You can verify our registration via Companies House (the UK company register) using our company number.